Introduction

University of Ottawa, Samuelson-Glushko Canadian Internet Policy and Public Interest Clinic

February 25, 2019

University of Ottawa, Samuelson-Glushko Canadian Internet Policy and Public Interest Clinic

University of Ottawa, Samuelson-Glushko Canadian Internet Policy and Public Interest Clinic (CIPPIC) will conduct research on the subject of forum selection clauses, arbitration clauses, and class-action waivers in standard form consumer contracts in Canada. This research aims to help understand and address any imbalance in the implementation of these clauses in standard form contracts between businesses and consumers. CIPPIC will use traditional legal research and empirical research methods for this work, including an online survey of 5,000 consumers and focus groups of Ontario consumers. They will report on their findings, including a report on the state of standard form contracts across Canada, and develop a concise guide on which Canadian laws apply to forum selection clauses, arbitration clauses, and class-action waivers.